Welcome to NOVA MART LLC’s FAQ page! Below are some of the questions our customers frequently ask. If you still have questions, please feel free to contact us.
- Where can I buy baseball caps?
You can purchase our products through our official website at novamart.sbs. Browse our product catalog and select the baseball cap you like. - How do I choose the right hat size?
We offer a variety of baseball cap sizes to ensure you’ll find the right fit. Please refer to the size guide on each product page for head circumference measurements and corresponding size options. - What types of baseball caps do you offer?
We offer a variety of baseball cap styles, including:
Solid color baseball caps: Classic styles perfect for everyday wear.
Embroidered baseball caps: Custom embroidered designs create a unique style.
Camo baseball caps: Outdoorsy and suitable for both casual and active wear. - How long does it take to process an order?
Orders typically take 1-3 business days to process. Once your order ships, we’ll email you tracking information. - Do you ship internationally?
Currently, we only ship within the United States. If you require international shipping, please stay tuned for future expansion plans. - How do I return or exchange my order?
If you are not satisfied with your hat, you may return it within 30 days of receipt. Please refer to our Refund and Return Policy for details and the return process. - What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (such as Visa, MasterCard, American Express, and Discover) and online payment methods like PayPal. - How can I contact customer service?
If you have any questions or need support, please contact customer service at the following:
Email: help@novamart.sbs
Phone: 3203022485 - Can I change or cancel my order?
Once an order has been processed, we cannot change or cancel it. If you require support, please contact us as soon as possible and we will do our best to accommodate your needs.
Thank you for your interest and support in NOVA MART LLC! We look forward to providing you with high-quality products and services.